Date of last update: September 1, 2026
Istorii cu Cașcaval operates this online store and the related website, including all information, features, tools, products, and services made available to users, in order to provide a complete shopping experience tailored to customers’ needs. The platform is powered by Shopify.
This Privacy Policy describes how we collect, use, store, and disclose personal data when you visit the site, use our services, place an order, or otherwise interact with us.
By accessing and using the site, you confirm that you have read and understood this Privacy Policy and that you agree to the practices described herein.
This Privacy Policy has been prepared in accordance with Law No. 195 of 25 July 2024 on the protection of personal data and other applicable legal provisions in the field of data protection: https://www.legis.md/cautare/getResults?doc_id=144681&lang=ro
By “personal data” we mean any information that identifies you directly or indirectly or that may reasonably be associated with your identity.
Depending on how you interact with the site and our services, we may collect or process the following categories of data:
contact data, such as your first name, last name, delivery address, billing address, phone number, and email address;
financial and payment information, including transaction details, payment method, and payment confirmation;
account information, including username, password, preferences, and settings;
information regarding orders and transactions, including products viewed, added to cart, purchased, returned, or canceled;
information provided in communications with us, including support requests or feedback;
information about your device, browser, network connection, IP address, and other technical identifiers;
information about your use of the site, including how and when you interact with our services.
We may collect personal data from the following sources:
directly from you, when you create an account, place an order, complete forms, or contact us;
automatically, through the use of the site, via cookies and similar technologies;
from service providers who process data on our behalf;
from business partners or other third parties, to the extent permitted by law.
The icascaval.md website uses cookies and similar technologies to ensure the proper functioning of the online store, retain users’ preferences and, where the user has provided consent, for analytics, performance measurement and marketing activities.
Strictly necessary cookies enable essential website features, such as the shopping cart, authentication process, region or currency selection and checkout. These cookies may be used without consent where they are necessary to provide a service requested by the user.
Cookies and technologies used for analytics and marketing are activated in accordance with the consent preferences expressed through the cookie banner available on the website. Users may accept, refuse or subsequently modify these preferences through the privacy management tools made available on the website.
Depending on the functionalities used, cookies may be placed directly by Istorii cu Cașcaval, Shopify or third-party providers whose services are integrated into the website.
| Cookie name | Category | Purpose | Provider | Duration |
|---|---|---|---|---|
_shopify_essential |
Strictly necessary | Contains information essential for the proper functioning of the store, including session, checkout and security information | Shopify | up to 1 year |
_shopify_test |
Strictly necessary | Checks whether the user’s browser allows the use of cookies | Shopify | approximately 1 minute |
cart |
Strictly necessary | Stores information about products added to the shopping cart | Shopify | approximately 2 weeks |
cart_currency |
Strictly necessary / functional | Stores the currency used for the shopping cart and purchasing process | Shopify | approximately 2 weeks |
discount_code |
Functional | Stores a discount code applied so that it can be used during checkout | Shopify | session duration |
localization |
Functional | Enables the store and shopping cart to be displayed according to the selected country or region | Shopify | approximately 2 weeks |
login_with_shop_finalize |
Strictly necessary | Facilitates authentication through Shop | Shopify | approximately 5 minutes |
shopify_pay |
Strictly necessary / functional | Enables recognition of the Shop Pay user when returning to the checkout process | Shopify | up to 1 year |
storefront_digest |
Strictly necessary | Used in certain situations to provide secure access to the storefront | Shopify | up to 1 year |
_shopify_analytics |
Analytics | Contains information used to measure and analyse the use of the store and the purchasing process | Shopify | up to 1 year |
shop_analytics |
Analytics | Contains information necessary to analyse users’ interactions with Shop services | Shopify | up to 1 year |
_shopify_marketing |
Marketing | Contains information used for the attribution and measurement of marketing activities | Shopify | up to 1 year |
The website may use third-party analytics, measurement and marketing services. Currently, the website uses Google Tag Manager to manage and load certain tags and technologies integrated into the website.
Google Tag Manager is not, in itself, a cookie; however, it may enable the loading of other services that use cookies or similar identifiers. Where such services have an analytics or marketing purpose and require consent, they are activated in accordance with the options expressed by the user through the consent banner.
The list of cookies and technologies used may be updated periodically if analytics or marketing services, applications or tools are added, removed or modified.
Upon the user’s first access to the website, a banner may be displayed allowing the user to manage the use of cookies that are not strictly necessary.
Users may accept or refuse the use of cookies according to the available options and may subsequently modify their preferences through the privacy management tools available on the website.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Your personal data may be used for the following purposes:
to provide, administer, and improve our services;
to process orders, payments, deliveries, returns, and exchanges;
to manage the user account;
to personalize the shopping experience;
to communicate with you regarding orders, requests, or your account;
to send commercial and promotional communications where permitted by law;
to prevent fraud, protect the site, and maintain the security of the services;
to comply with legal obligations and resolve possible disputes.
Data processing is carried out, depending on the circumstances, on the basis of one or more of the following grounds:
performance of the contract concluded with you;
compliance with our legal obligations;
the company’s legitimate interest in administering and securing its services;
your consent, where required by law.
In certain situations, we may disclose your personal data to third parties strictly on lawful grounds and for legitimate purposes, including:
to Shopify and other service providers who assist us in operating the online store;
to payment processors, delivery services, IT providers, cloud storage providers, or customer support services;
to marketing and advertising partners, within the limits permitted by law;
to public authorities or competent institutions where there is a legal obligation;
in the context of reorganizations, mergers, or other business operations, if necessary.
Our services are hosted and technically supported by Shopify, which may collect and process personal data in connection with the use of the online store for the provision and improvement of services.
Data transmitted through the site may be disclosed to Shopify and to partners or providers involved in the technical functioning of the platform, including outside the user’s country of residence.
In certain situations, Shopify may act as an independent controller for specific processing activities. For more information on how Shopify processes data, users may consult Shopify’s privacy policy and its privacy portal.
The site may contain links to pages or platforms operated by third parties. We do not control and do not assume responsibility for the privacy policies, content, or practices of such third parties.
Access to such sites is at your own risk, and users are encouraged to review their terms and policies before providing personal data.
Our services are not intended for children, and we do not knowingly collect personal data from minors under the age of majority applicable in the relevant jurisdiction.
If a parent or guardian believes that a minor has provided us with personal data, they may contact us to request its deletion.
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or unauthorized disclosure.
However, no method of transmission or electronic storage can guarantee absolute security.
We retain personal data only for the period necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our internal policies.
Depending on the applicable legislation and where you reside, you may benefit from the following rights:
the right of access to the personal data being processed;
the right to rectify inaccurate or incomplete data;
the right to erasure of data, under the conditions provided by law;
the right to restriction of processing;
the right to object to certain types of processing;
the right to data portability;
the right to withdraw consent where processing is based on consent;
the right to opt out of certain marketing communications.
The exercise of these rights may be subject to legal conditions and may require verification of the requester’s identity.
We may send you promotional communications by email or other means, to the extent permitted by law.
You may withdraw your consent to such communications at any time by using the unsubscribe option in the messages received or by contacting us directly.
Even if you choose not to receive promotional messages, we may continue to send you communications necessary for the administration of your account or orders.
Your data may be transferred, stored, or processed outside the country in which you reside, including outside the European Economic Area or the United Kingdom, where this is necessary for the provision of services.
In such cases, we will use legally recognized mechanisms to protect the transferred data in accordance with applicable legislation.
If you have questions, concerns, or complaints regarding how we process personal data, you may contact us using the contact details provided below.
To the extent provided by law, you also have the right to lodge a complaint with the competent personal data protection authority.
We reserve the right to update this Privacy Policy periodically to reflect legislative, technical, or operational changes.
The updated version will be published on the site together with the date of the latest update.
For any questions related to this Privacy Policy or to exercise your rights, you may contact us at:
Istorii cu Cașcaval SRL
Email: info@icascaval.md
Address: Strada Bogdan Voievod 1, Chișinău, 2068, Republica Moldova
